Question 1

How does the $19.99/month subscription plan work, and do I qualify?

Accepted Answer

Our plan, starting as low as $19.99/month, is designed to spread out the cost of windshield repairs or replacements, helping you avoid high upfront payments or lengthy insurance claims. While not all vehicles may qualify for this specific plan, we offer a comparable subscription option at a slightly higher rate to deliver the same quality service for more exclusive vehicles.

Every plan is crafted for reliable, affordable protection, and if unexpected costs arise, we'll make any necessary adjustments to keep rates budget-friendly and valuable. Send us your contact details, including the make, model, year, and VIN of your vehicle, to find out if you qualify.

Question 2

What’s the catch?

Accepted Answer

There is no catch! Our industry-breaking model is designed with you in mind. Rising out-of-pocket costs and the frustration with insurance deductibles, claims, and increased premiums have made it harder for you to afford windshield replacements, often compromising your family’s safety. We don’t think that’s right. We offer a quick, simple, and affordable solution at a fair monthly price, ensuring you get back on the road safely and quickly at a competitive rate.

Question 3

Aren’t all auto glass shops the same?

Accepted Answer

Certainly not! It starts with the choice of “budget-friendly” auto glass manufacturers. Some produce excellent products, while others do not. We frequently encounter improper fit, distortion, and defects in glass, all of which can impact the functionality of sensitive safety features.

There’s also a wide variety of “budget-friendly” installation materials on the market, such as urethanes—the adhesive that bonds the glass to your vehicle. Additionally, how the damaged glass is removed and how your vehicle is protected during the repair process are crucial. Dings and scratches are common with inexperienced technicians who rush through the job.

Proper inspection and preparation of the replacement glass for adhesion, vehicle prep, and handling of radars, sensors, and cameras during installation are vital. The type of calibration equipment used to adjust these safety features can also vary significantly between shops.

Question 4

What type of glass do you use for replacements?

Accepted Answer

We use OEM-equivalent glass for all replacements. This means your replacement glass meets or exceeds industry standards, ensuring the same durability, clarity, and safety as the original windshield.

If you prefer OEM glass, please let us know.

Question 5

Why has the cost of windshield replacement gone up?

Accepted Answer

Windshield replacement costs have increased due to rising material and labor expenses, as well as the advanced technology embedded in many modern windshields. Features like sensors, cameras, and heated glass can significantly impact replacement costs.

At Forest City Auto Glass, your trusted windshield replacement London Ontario provider, we work to keep costs affordable through strong distribution partnerships and by using high-quality OEM-equivalent glass that meets industry standards.

Question 6

Why is dealing with insurance for a windshield replacement so frustrating?

Accepted Answer

Insurance policies often include high deductibles that leave you responsible for much—or even all—of the replacement cost. Insurance claims can also take time and may affect your premiums. Our monthly subscription plan is a straightforward, budget-friendly alternative, allowing you to bypass these hassles with reliable protection that’s ready whenever you need it.

Question 7

Why does my insurance company tell me that I can only have my windshield replaced at certain shops?

Accepted Answer

This is largely due to the high volume of windshield damage claims. Insurance companies often partner with specific glass distributors and repair shops to streamline the claims process, ensuring they can manage costs effectively. As a result, independent shops may struggle to compete on pricing, limiting your choices and potentially impacting the service quality you receive.

Question 8

Can I join the monthly service plan if I need a replacement now?

Accepted Answer

Absolutely! If you need an immediate replacement, you can still sign up for our service plan right away. This approach is designed to avoid large out-of-pocket costs and unexpected expenses in the future.

Question 9

Is the subscription plan available for all types of vehicles?

Accepted Answer

Yes, our subscription plan covers a wide range of vehicles. Our team can confirm coverage for your specific model, ensuring you’re protected and have access to quality service when you need it. If you're looking for windshield repair London Ontario or mobile windshield replacement near me, our subscription plan is a great option to consider.

Question 10

What happens if I want to cancel my plan?

Accepted Answer

No problem, no hassle, and no penalties. You can cancel anytime. Simply let us know, and we’ll stop the monthly service fee. We’ll provide a final buyout amount, calculated as your original outstanding balance minus the total installments paid. No additional costs, interest, or surprises. Pay over time or in full—it’s your budget, your choice. We’re here to make it quick, simple, and affordable.

Question 11

What if I sell my vehicle?

Accepted Answer

If you sell your vehicle, you have two options: settle the outstanding balance or transfer the plan to the new owner. Just let us know, and we’ll handle the rest. This flexibility makes it easy to maintain value, whether you’re keeping the vehicle or passing it on.

Question 12

How long does it take, and what if I can’t do it during the weekday?

Accepted Answer

Unlike most auto glass shops, our 7-day-a-week service with extended hours is designed to fit your schedule. Simply let us know what works best, and we'll get you back on the road safely and quickly, without blowing the budget.

Whether you need in-shop service, at-home assistance, office repairs, or roadside help, we do everything possible to get you back on the road affordably and conveniently. And if you're looking for auto glass repair London, we're here to help.

Question 13

How do I know if my vehicle needs a windshield replacement or just a repair?

Accepted Answer

Our skilled technicians will assess any damage to your windshield. Small chips or cracks can often be repaired, saving you time and money. For more extensive damage, a full replacement may be necessary to ensure your safety. And if you're looking for windshield repair London Ontario, we're here to help.

Question 14

Do I need to have my vehicle recalibrated after a new windshield installation?

Accepted Answer

Yes, recalibration is often required after installing a new windshield, particularly for vehicles equipped with advanced driver-assistance systems (ADAS). These systems include features like lane departure warning, adaptive cruise control, and automatic emergency braking, which rely on sensors that may be located in or near the windshield.

To ensure these systems function properly with the new windshield, it’s essential to follow your vehicle manufacturer’s recommendations. For expert auto glass repair in London, Ontario, we recommend consulting with our team at Forest City Auto Glass to determine if recalibration is necessary for your vehicle.

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